Cyber Incident Services

Our approach is catered to meet the needs of cyber counsel, its clients and insurance carriers. We customize playbooks to comply with your applicable regulations and preferred practices to offer a true partnership and transparent services in cyber event resolution from our global delivery centers.

Responding to cyber incidents efficiently requires a compelling combination of top-of-the-line software in Canopy and Mindcrest’s proprietary data culling and sorting methodology. Together, Mindcrest determines the most refined and accurate document review populations in the industry.

Benefits of our service include:

Extensive reporting capabilities throughout project lifecycle
Proprietary solutions and processes for document identification
Deeply experienced project management teams
Clean, customized, de-duplicated notification lists
Trust in our data protection methods

Our technology-driven program goes beyond traditional cyber review to offer the best of data-mining technology combined with data analysis, identification, and extraction methods with human led QC verification. With precise price estimates blended with fixed cost pricing to ensure budget predictability and no surprise increases, we provide a holistic approach to cyber incident resolution.

Technology Driven

Internal Canopy Processing
Internal Canopy PII/PHI Element and PII/PHI Trigger Detection
Internal Canopy Email Threading
Internal Exact File Duplicate Identification
Document Review Tagging and User-Friendly Application-Assisted Data Entry
Document Mapping and Extraction Function for Complex Documents
Focused Likely Error Identification
Internal Canopy Entry Consolidation
Comprehensive QC Review of Output

Additional Solutions

Additional Preliminary Data Analysis Methods and Applications
Programmatic Data Extraction Tools
Additional Entity De-Duplication/Consolidation Analysis and Merging Tool
Programmatic Metadata and Data Analysis
Supplemental STRs
Review Programmatic Analysis for Opportunities to Programmatically Review
Programmatic Review and Extraction
QC Verification of Programmatic Extraction
Focus on Continuous Training and Improvement for Manual Review Team
Data Entry Issue Identification and Reconciliation
Transparency on Deduplication/Consolidation Decision
Programmatically Identify De-Duplication Issues and Resolve Them

Canopy AI assisted data mining
Data Processing, Analysis, and Refinement
Data Entry De-Duplication and Notification List Creation
PII/PHI Identification and Classification
Programmatic review and extraction

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Cyber Incident Services

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How we provide Cyber Incident Services

What Cyber Incident Services do we provide?

Key contacts

James Manari

Linda Sheldon

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